Furnishing your home with stylish radiators can be expensive, which is why we’re pleased to offer interest-free credit for up to 3 years.
0% APR financing is an appealing option as it makes larger purchases a lot more affordable. Customers can spread payments over up to 3 years, without being charged any extra fees, meaning your new heating solutions could be closer than you think.
Am I Eligible for Finance?
To apply for finance, you must:
- Be over the age of 18.
- Work at least 16 hours a week or be retired with an income.
- Be a resident of the United Kingdom and have lived in the UK for the last 3 years or more.
Processing a Loan Application
To process a loan application, you will need to be 18 years old or over and provide some information which includes:
- 3 years' address history.
- Employment and income information.
- Your bank account number and sort code to set up a direct debit in your name.
Frequently Asked Questions
1. What details and documents will I need when applying for finance?
You will need to provide personal details including your name, title, date of birth, nationality, home address, and time at address plus 3 years of address history. As well as employment information. You will then have to provide your bank details including sort code and account number for the account you would like your monthly direct debits to be paid from if your application is successful.
2. Are my personal details secure?
Yes, we do not store any of this information on our system. Your information is handled by our finance partner V12.
3. How long will it take to provide me with a decision on my application?
It only takes a few seconds to see if your application has been approved or not.
4. Will applying for finance delay my delivery?
No, as the process only takes a few minutes this won’t affect your delivery.
5. How do I make my monthly payments?
You make your monthly repayments through direct debit based on your chosen repayment option.
6. What happens if I fail to make payments?
If you fail to make payments, V12 will contact you to arrange your repayment. Your credit score may be affected, as it would with any other credit.
7. Is there a minimum order value for credit applications?
Yes, the minimum order value to apply for credit is £500.
8. What happens to my loan if I wish to return the order?
This will depend on the duration of the loan and if any payments have been made. Before payment has been settled and you let us know you wish to cancel or return your order, we will not take any payments. Or after we have settled your payment, the finance agreement will be cancelled and a deposit refund will be issued. You will then be refunded for any instalments made under the finance agreement. If you are unsure, we recommend contacting our finance partner V12 for further information.
9. What happens if my application is not approved?
You will receive one of two notifications. Your application may be deferred and this will mean that V12 requires additional information from you in order to process the agreement. If this is the case, they will contact you directly. Or you will receive notification that your application has been declined and you will have to select another payment method. If you are unsure as to why this may have happened, you can contact V12 for further information.
Interest-Free Credit from V12 Retail Finance
Wholesale Domestic Equipment Company Limited trading as Designer Heating have teamed up with V12 Retail Finance to offer you flexible and affordable payment options.
V12 Retail Finance provides Retail Point of Sale Credit through an online paperless application and processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank PLC trading as V12 Retail Finance.
V12 Retail Finance Limited is authorised and regulated by the Financial Conduct Authority under registration number 679653 and acts as a credit broker for Secure Trust Bank PLC. Secure Trust Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.
V12 Retail Finance is a trading name of Secure Trust Bank PLC.
Wholesale Domestic Equipment Company Limited trading as Designer Heating is registered in Scotland SC041435. Registered office 406 Hillington Road, Hillington Industrial Estate, Glasgow, G52 4NG.
Wholesale Domestic Equipment Company Limited acts as a broker and not a lender and only offers finance from Secure Trust Bank PLC T/A V12 Retail Finance. Wholesale Domestic Equipment Company Limited is authorised and regulated by the Financial Conduct Authority, Registration Number 657799. Not all products offered by Secure Trust Bank PLC T/A V12 Retail Finance are regulated by the FCA. *Subject to affordability, age and status, minimum spend applies.
